Privacy Policy
Last updated: [PLACEHOLDER: date]
URBANPACK ONLINE SHOP (The Urban Pack) respects your privacy and processes personal data in line with the Data Privacy Act of 2012 (Republic Act No. 10173).
What we collect
- Your name, email address and mobile number
- Order details and payment references
- Attendance at sessions you book
- Anything you send us when you contact us or apply to be a mentor
When you pay by GCash or bank transfer, we keep your proof of payment and transaction reference to confirm your seat and handle any refund. We do not collect card details.
How we use it
- To confirm your seat and email join links, reminders and session materials
- To reply to enquiries and provide support
- To issue receipts or invoices and meet legal and tax obligations
- To tell you about related sessions, only if you agree [PLACEHOLDER: marketing consent method]
Sharing
We share data only with service providers needed to run the service, such as GCash and our bank (to receive and refund payments), our video platform ([PLACEHOLDER: Zoom / Google Meet]) and [PLACEHOLDER: email / automation providers used]. Mentors may see participants' display names during a live session. We do not sell your personal data.
Retention
[PLACEHOLDER: how long records are kept]
Your rights
You may ask to access, update or delete your personal data, or withdraw consent to marketing. Contact theurbanpackph@gmail.com.
Contact
- Business name: URBANPACK ONLINE SHOP (trade name: The Urban Pack)
- Sole proprietor: Faye Marian Manuel Hugo
- DTI Business Name No. 8478026 (registered to Faye Marian Manuel Hugo)
- BIR TIN: 304-069-080-00000
- Registered business address: Unit D, 6th Floor, Suntree Tower, 13 Meralco Avenue, Ortigas Center, San Antonio, Pasig City 1600, Metro Manila, Philippines
- Email: theurbanpackph@gmail.com
- Mobile: +63 934 416 6302
- Office: +63 2 3224 2000